My package was recently changed to a 5GB so I was told I needed a new SIM Card. I received this but it has given me a new phone number. As I am not leaving Virgin to join someone else PAC Code won't work. Does anyone know how I can keep my old number?
I have tried to phone the help line but either can't get through or get cut off when I do!
No one seems to be answering the message boards.
I have never had a problem with my package, which is why I opted to stay with Virgin but now I do have one and have realised how difficult it is to resolve a problem doubt I'll be staying with them when my contract is up for renewal!