Menu
Reply
Simonbrooks78
  • 1
  • 0
  • 0
Joining in
138 Views
Message 1 of 2
Flag for a moderator

My number is different when texting

Can someone tell me why when I text it is a different number. I recently changed to a virgin sim and used a pac code to keep my number but when I text its a different number. 

0 Kudos
Reply
Client62
  • 1.85K
  • 115
  • 425
Super solver
129 Views
Message 2 of 2
Flag for a moderator

Re: My number is different when texting

The number porting process is incomplete / incorrect.

VM need to set your ported number as the Caller Id for phone calls and to be the source for SMS messages.

Check that both in bound calls and SMS messages to your ported number are reaching your mobile.