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Genny
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My mobile phoned has been barred, i forgot my security password.

Can some one tell my how I can get my phone working again.

My phone was barred today got text to say because i haven't used it, but i topped up on the 18 June. So I lost my credit and unable to use my phone.

I cant remember my security password when I phoned up so they said that they cant help me.

It was years ago when I set it up.

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Tom_F
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Re: My mobile phoned has been barred, i forgot my security password.

Hi Genny, 

 

Sorry to hear you've had some issues with your mobile account. We'll do all we can to help if you can get back to me via PM - just look out for the purple envelope and we'll take it from there.

 

Tom

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