Menu
Reply
cook42
  • 1
  • 0
  • 0
Joining in
162 Views
Message 1 of 2
Flag for a moderator

My iphone is now showing a not activated message and showing No Service, so cannot make calls

I have just changed to Virgin on a monthly Sim only package and successfully changed my number over to the new SIM last Monday and all worked great until Sunday when I could no longer get any service and my iphone keeps saying not activated and needing to contact service provider.

I have tried restarting the phone, but this did not help.

I cannot phone 789 for help, since no service, so thought I would try here.

0 Kudos
Reply
Martin_N
  • 8.06K
  • 339
  • 495
Forum Team
Forum Team
146 Views
Message 2 of 2
Flag for a moderator

Re: My iphone is now showing a not activated message and showing No Service, so cannot make calls

Hi cook42,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue you're having with your service. 

I have been able to locate your account and do wish to help try and resolve this for you. 

What I will do is private message you so we can go through some tests.

^Martin

0 Kudos
Reply