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Naomicochrane
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My calls and messges arnt working

Hello, so I have been having a few issues with my Samsung mobile phone recently and I wanted to explain what has been happening to see if I can get some help.

So when I try to phone someone it doesn't let me call them and it says "not registered on network" but when I go into settings to change the network manually it says "error has occurred try again later".

Secondly when I message someone on normal messages not WhatsApp it doesn't send and says " currently unable to send your message. It will be sent when service becomes available"

Thirdly when I go out and turn my data on nothing works but it says that my mobile data is on.

Any help at all would be greatly appreciated, 

Thanks 

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Tom_F
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Re: My calls and messges arnt working

Hi Naomicochrane, thanks for posting.

 

Really sorry to hear you've had this problems with your mobile service. I'd like to take a closer look into to see what we can do to help - please get back to me via PM (the purple envelope icon) and we'll take it from there.

 

Tom 

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