My SIM in my mobile data router stopped working this morning. I put it in a mobile phone and it doesn't work in the phone either. Service checker says there's nothing wrong in my postcode.
On the router home screen it has an unusual message with a "voda UK" logo at the top which seems odd as I thought Virgin used the EE network.
What is wrong? I tried to contact support directly but failed. Can anyone help?
Hi @thrimble thanks for your post here in the Community, although I'm sorry to hear of your concerns raised.
Please allow me to send you a PM so I can look into this further for you to see what's happening here.
Kindly expect a PM from me to arrive shortly, and respond directly when you can!