Virgin Media Community

[norman1937]

My monly bill went from 6 33 to £16is why.

[apcyberax]

you have the bills what has changed between his one and the last one

[norman1937]

Nothing has changed. I've had the Mobil about 4years. after two years the price went down to 6-33.as the Mobile was paid for. The mobile now doesn't do what I want. so I don't think imp on a contract.

[Amy6]

I’ve placed 2 orders now for an iPhone 11, both orders have been parked due to a credit check. Are all orders parked once they have been placed. Would be very bizarre if my credit check failed as I already have a mobile phone with virgin currently. 

[John_GS]

Hi Amy6

Thanks for posting and welcome to the community.

If an order is parked, this means that further checks need to be done before can make a decision either way. The team to process this will then be in touch within 3 working days with a decision either way

Kind regards,