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I_hate_you
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My 10 and 20 year old Alcatel phones and Sim not valid

My 10 year Alcatel phone shows Sim not valid for new and replacement sims .My 20 year old Alcatel phone does recognise the new sim but asks for a network key . I should not have to use a 20 year old phone to use this new sim or buy a new phone .

This is a classic case of not researching this change properly before implementing .

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jb66
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Re: My 10 and 20 year old Alcatel phones and Sim not valid

Do you think Virgin should never move forward with their mobile network like getting 5G which will benefit for most of their customers just becuase a few have "10 year old alcatel phones"?

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carl_pearce
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Re: My 10 and 20 year old Alcatel phones and Sim not valid


@I_hate_you wrote:

My 10 year Alcatel phone shows Sim not valid for new and replacement sims .My 20 year old Alcatel phone does recognise the new sim but asks for a network key . I should not have to use a 20 year old phone to use this new sim or buy a new phone .

This is a classic case of not researching this change properly before implementing .


Do you honestly think that a company would test on 10 and 20 year old phones?!

Your username says it all...

I_hate_you
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Re: My 10 and 20 year old Alcatel phones and Sim not valid

That sort of attitude will move you forward to the dole queue .
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carl_pearce
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Re: My 10 and 20 year old Alcatel phones and Sim not valid


@I_hate_you wrote:
That sort of attitude will move you forward to the dole queue .

Why do you say that?

I don't work for VM.

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