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BenMcr
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Message 11 of 14
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Re: Moving from Virgin Media EE to Virgin Media Vodafone

Virgin Media have offered WiFi Calling since early 2020.

It works on most recent iPhones, but due to the way Android works has less support in firmware across those devices.

https://www.virginmedia.com/help/mobile/wifi-and-4g-calling

If you're on the Vodafone radio network you also get VoLTE / 4G Calling on supported devices.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Lee_R
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Message 12 of 14
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Re: Moving from Virgin Media EE to Virgin Media Vodafone

Hi @munrobasher, thanks for getting back to us.

Thanks for confirming your resolution.  I wish you the very best of luck for the future.

Regards


Lee_R

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Alexcon3
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Message 13 of 14
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Re: Moving from Virgin Media EE to Virgin Media Vodafone

Hello, 

After speaking to a CMS operator for virgin they advised me that Virgin customer numbers will be randomly switched to virgin network without any notice as it's a computer auto generated system. They will then switch over to O2 networks. 

 

This is actually very annoying as I have no signal for Vodafone or O2. 

Virgin said there is nothing they can do as they also have no access to Vodafone systems for at least 18 months.

Virgin released my PUK code free of charge with no cancellation fees due to me having no signal. 

 

Hope this helps anyone with questions 

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Kain_W
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Message 14 of 14
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Re: Moving from Virgin Media EE to Virgin Media Vodafone

Hi Alexcon3, 

Thanks for posting and welcome to the community!

Sorry to see you're facing issues. 

Our SIM's would still be operating on Vodafone or EE for the foreseeable however our Volt customers would then be on the O2 network.

Apologies for the confusion,

Kain
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