If you are a Virgin Media Ireland customer then you need to speak to them direct.
This customer forum is run by Virgin Media UK for UK customers only & is a totally separate entity to Virgin Media Ireland.
Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks