Virgin Media Community

[Sazoo]

Hi,

I am out of contract with Eir and decided to switch to virgin. I didn't realise at first but my phone is locked to Eir. I requested the NUC to enter but I entered it in wrong at first and then my phone prompted me with the following message 'SIM network PIN blocked. Enter SIM network PUK'. From what I have read online I need to enter the MCK here. I have requested this code from Eir, but I'm wondering is there anything else I can do to speed up the process.

Any help appreciated!

[nodrogd]

If you are a Virgin Media Ireland customer then you need to speak to them direct.

This customer forum is run by Virgin Media UK for UK customers only & is a totally separate entity to Virgin Media Ireland.

[Sazoo]

Didnt notice this was the UK forum - thanks for that!

[Lee_R]

Hi Sazoo

In support of what nodrogd has advised, if you wish to contact Virgin Media Ireland via 'social media' you can do so here and you can also tweet them on @VirginMediaIE if you have twitter.

Regards

Lee_R