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Moving SIM from bundle to standalone

Last year I signed up for a Big Oomph Bundle with a 5GB SIM.
This bundle is expiring and I already called support to make adjustments to it.

However I was told that to keep my mobile nr, I need to set up a mobile deal through Virgin Mobile.

So I would like to keep my number and switch to 12 months at 8GB for £8/month.

Can this be taken care of here?

Thanks!

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Re: Moving SIM from bundle to standalone

Hi jefke, 

 

Thank you for your post. 

 

It's not an issue at all for the team to be able to do that, all the would need to do is process that number as an upgrade and it would be absolutely fine. It is not something we carry out or do on the forums so in this case you would need to call. Have you spoken with them already? 

 

Cheers. 

Ryan_N - Forum Team
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Re: Moving SIM from bundle to standalone

Hey, thanks for the reply.
I no longer need any help, but couldn't figure out how to delete/edit my post.

(And it didn't occur to me to simply reply to my original post 😞 )
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