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DJL31
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Motorola G8 power won't recognise SIM

I inserted a Virgin Mobile SIM to a new Moto G8 Power in July. Initially it worked though in settings the phone number etc weren't shown. After a couple of weeks it is not connecting to the phone network and says emergency calls only.
The Virgin SIM slot 1 says "Unknown and status = emergency calls only:.

I got a new SIM for my old Nokia 1616-2 (which won't work) which is purple, the old one was red as is the current G8 one.

Maybe need an updated SIM or?????????

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