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Monthly tablet order

Hello I’ve ordered an iPad signed the agreement but not had anything back yet? It’s supposed to be coming tomorrow just wondering if someone can look into this for me please. I’m an engineer for tv and broadband

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Re: Monthly tablet order

A lot of people have their order "Parked" on their online account...

Does yours say parked online?

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Re: Monthly tablet order

I can’t even sign into the account to see anything on it. Had a load of emails saying the email address is active and everything but won’t let me sign in 

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Re: Monthly tablet order

If I were you I would leave within your 14 day cooling off period. If you can get in touch with anyone.

Trust me this is only the beginning of your problems with Virgin.

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Re: Monthly tablet order

Hi Jamielindridge, 

Thanks for your post and welcome to our community. 

Very sorry you've not heard back about your order, this isn't good. 

Have you heard back since your post at all?

If not then it might be that the order is parked, we can check this though by grabbing some details. 

I'll pop you a message now and we can take it from there.

Emma_C - Forum Team
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