I placed an order for a new phone contract iPhone 11 with Apple watch on the 24/07/2020, the order seemed to go though and got sent an estimated delivery date of the 29th but nothing has arrived I logged into my account this morning and seen the order status is parked what does this mean ?
Thanks for using the forums to get this issue with your parked order looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.
Usually a mobile order is parked due to -
• Incorrect information given when processing order
• Failed credit check
• Fraud check
• System error
I can look into your order here on the forums for you, however you can also text 0753 301 6422 or call 0345 600 0789 if you need to.
I will send you a PM now asking for some further information.