Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
133 Views
Message 1 of 2
Flag for a moderator

Mobile

How do I talk to a human being. I have three mobiles. I have one. My two sons have one each. One of them is leaving the country. I want to cancel his account. I have spent a long time trying with no joy. I need to speak to someone

0 Kudos
Reply
Highlighted
  • 4.69K
  • 678
  • 1.26K
Very Insightful Person
Very Insightful Person
119 Views
Message 2 of 2
Flag for a moderator

Re: Mobile

If you leave by getting a STAC code and find a friend or family member on another network to apply it to their account, then you don't have to speak to anybody.

Once applied, the Virgin account ends. Nothing happens to the account on which it is applied.

I did one for a friend recently

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply