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sarahryder1971
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Mobile won’t work!

HELP! PLEASE SOMEONE!

My mobile won’t receive incoming calls or messages and my voicemail won’t work either (constantly tells me 0 messages when I ring even when people have left messages). I have tried numerous times to get help from Virgin phone line but due to nature of problem- can’t! I need my mobile everyday for work and other than email-I am totally uncontactable!!! Please can someone help me?

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Alex_RM
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Re: Mobile won’t work!

Hi sarahryder1971,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you're having some issues with your mobile.

 

Has there been any change since your post on Monday?

 

Can you confirm if you're able to make outgoing calls/ messages?

 

Have you rebooted the phone?

 

Alex_Rm

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