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teabag
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Message 11 of 12
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Re: Mobile texting abroad


@BenMcr wrote:

@teabag wrote:

When you do have an online account setup, it would be best if you reset roaming yourself before going away again - while in the UK, turn roaming off for 24 hours and then switch back on and also check International Call Barring is turned off, should only need doing the once and not every time you go away 🙂


You can now also control roaming in the Virgin Mobile app https://play.google.com/store/apps/details?id=com.virginmedia.android.youraccount&hl=en_GB 

As it's authenticated via the SIM, you don't need to register for an online account to use it


It would just be the International Call Barring you need the online account for then, too check it's setting.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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mayburyds
On our wavelength
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Message 12 of 12
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Re: Mobile texting abroad

Ok, finally got through to the help desk!

 

Account issue is now sorted and I have one up and running!

 

No issue could be found as to why I couldn't send texts as all is well with my settings.

 

Checked the online account and I have International Call Barring - Off and Roaming - On.

 

I just need to pop back over to Turkey and make sure it now works Smiley Very Happy

 

Many thanks for everyone's input.

 

Cheers.