Menu
Reply
  • 4
  • 0
  • 0
Joining in
180 Views
Message 1 of 2
Flag for a moderator

Mobile signal

Why can’t I get a mobile signal in the Channel Islands again ??????

0 Kudos
Reply
Highlighted
  • 3.88K
  • 528
  • 1.04K
Very Insightful Person
Very Insightful Person
166 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Mobile signal

Not sure if your SIM was issued in the last 18 months. If it was

try this workaround, posted by vm moderators recently.

**It is critical that you set the SIM roaming applet back to Automatic mode once in the UK or you will not be able to access service when you return.**

For Android:
Select Apps from the Home Screen
Select Virgin SIM Toolkit Icon
Select Roaming
Select Select Mode
Select Manual
Select International-you are done, go back to Home Screen

To Switch back when in the UK:
Select Apps from Home screen
Select Virgin SIM Toolkit Icon
Select Roaming
Select Select Mode
Select Automatic and go back to Home Screen

For iOS:
Select Settings from the Home Screen
Select Phone Icon
Select SIM Applications
Select Roaming
Select Select mode
Select Manual
Select International and you are done, go back Home screen to retry

To change back when returning to the UK:
Select Settings from the Home Screen
Select Phone Icon
Select SIM Applications
Select Roaming
Select Select mode
Select Automatic mode - you are done, go back to Home screen

Remember you will be charged for roaming

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

0 Kudos
Reply