Menu
This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
TinaN
  • 1
  • 0
  • 0
Joining in
287 Views
Message 1 of 3
Flag for a moderator

Mobile showing 2 times?

on ‎31-05-2021 23:29

All of a sudden I have 2 times showing on my phone screen and an R showing up just over my bars. Data roaming not on, any suggestions? Also seems to be connected to Vodafone not Virgin?

0 Kudos
Reply
enlli
  • 9K
  • 1.36K
  • 2.58K
Very Insightful Person
Very Insightful Person
254 Views
Message 2 of 3
Flag for a moderator

Re: Mobile showing 2 times?

on ‎01-06-2021 07:18

You may have been transitioned to Vodafone. If you do a manual networks search and see EE listed and not Vodafone then you have moved.

As to the R showing what version of your phone firmware are you running?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Zak_M
  • 6.12K
  • 315
  • 544
Forum Team (Retired)
Forum Team (Retired)
198 Views
Message 3 of 3
Flag for a moderator

Re: Mobile showing 2 times?

on ‎02-06-2021 09:02

Good morning @TinaN 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your mobile. 

 

It dose sound like you might have been migrated over to the Vodaphone network, If you follow the instructions listed above you will be able to know for definite. 

 

Regarding your signal, Are you getting the R everywhere you go or is it in 1 specific location.

 

Kind regards,

Zak_M

0 Kudos
Reply

Digital life blog

Help videos

Help forum