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Dianne61
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Mobile phone

My mobile has stopped receiving any verification codes from my bank and other company 

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Robthediver
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Re: Mobile phone

I have the same issue. Just switched phones to a new iPhone. Now I realise I am not receiving verification codes to set up my wallet and banking apps. Ridiculous!

Sort it out Virgin, bad customer service to say the least.

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enlli
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Re: Mobile phone

There is evidence to suggest SMS is broken when WiFi Calling is enabled.

If you have it try turning it off and checking 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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paulchambers061
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Re: Mobile phone

sms messaging works for me with WiFi calling. Mind you I'm on Android and using Google messaging rather than the Samsung one.

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Dianne61
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Re: Mobile phone

Thank you for the replies it worked when I turned off WiFi calling  x

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