Today my mobile service was cut off and i cant make or recive calls, for about 3 months now virgin have text me saying their sending me a new sim but as yet recived nothing ive tried all ways to contact them but not been able to can someone please advise me whats going on 🙄
Hi Dave95, thanks for posting and welcome to our community.
I am sorry you've not received your replacement SIM and sorry for the inconvenience it's now causing you. I would like to take a closer look. To enable me to do so, I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
Just a quick note, to check that you're satisfied with the efforts and response from the forum team? Remember if you need help again in the future, our team and fantastic community are always willing to lend a hand.