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pllynn
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Mobile phone order issue

I ordered a new mobile and contract and received an email saying I would be called by someone from virgin to progress the order. I never received a call and in the meantime am not sure that the option to pay an extra £3 a month for airphones is included in my order. I was hoping to sort this out when I was called but haven’t received a call and can’t get through to speak to anyone on the phone via any of the contact numbers or customer service numbers in the emails I received or online. 

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Christy_D
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Re: Mobile phone order issue

Hi there

I'll drop you a PM to take some details if thats ok

Thanks

Christy


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