How can I make extra payments to my mobile handset loan agreement.
Thanks for posting and welcome to our community 🙂
I'm sorry for the late reply, you can make payment via your online account here (there will be an online portal)
Unable to make payment via my account to pay handset. I have managed to speak to someone from virgin and they say I can’t make payments towards the contract, I can only pay it in full 🤷🏼♀️
I'm sorry for any confusion over this Mcwursty
The freestyle team over the phone should be able to take a payment from you.
What happens when going through your online account?
I am only make payment which it states is for the sim contract
It is correct in stating that you can pay off the handset in full if you'd prefer to do this with the team over the phone on 789/0345 600 0789.