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Mobile phone Samsung S7edge

My phone has completely gone dead. I have tried all the usual options to try to get it started but there is no response at all . I have checked the charger which is ok, Is this likely to be a battery issue?

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Re: Mobile phone Samsung S7edge

Hello

When you plug in the charger cable do you get anything coming up on the screen ?

Have you tried a different charger cable as these can do bad ?

Can you try to enter recover mode

1) Press and hold the Volume Up + Home + Power Button Until you see the Samsung Logo.

If non off the above work then it could be the battery how long have you had the phone.

Regards Mike

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