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Mobile numbers being changed to Belgium

I tried to call a contact with Uk mobile number . Got a Belgium voicemail saying it was unavailable . Tried to text the Virgin text messaging service and the number was mysterious also changed to a + 32 number . So I cannot even contact the helpline 

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Re: Mobile numbers being changed to Belgium

Bet its a iPhone

Goto

Settings -> mobile data -> SIM Applications (near bottom) -> tap "Roaming"  -> tap "Select Mode"

I found "automatic" was selected by default.

Tap manual -> then choose National.

If National is not there choose Virgin

 

Reboot the phone afterwards 

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Re: Mobile numbers being changed to Belgium

Thank you I have  done as you suggested but I am still really puzzled why it should convert the number - it is not just that it is adding a country prefix to it - it is changing the whole number which is weird 

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Re: Mobile numbers being changed to Belgium

Because Virgin SIM cards are programed by Proximals of Belgium and iOS gets confused for some reason

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