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Mobile number compromised

Jp19701
Joining in

My daughter has been a victim of fraud and wants to change her mobile number with Virgin. Is there a quick and simple way of doing this as she has had a lot of stress obviously and just want a simple solution 

2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

Calling customer service. They can change her number for her

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Matthew_ML
Forum Team
Forum Team

Hey Jp19701, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

What type of fraud has happened to her? 

Please can you expand on what has happened and we will do our best to get this resolved for you. Thanks 

Matt - Forum Team


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