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Jp19701
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Mobile number compromised

a month ago

My daughter has been a victim of fraud and wants to change her mobile number with Virgin. Is there a quick and simple way of doing this as she has had a lot of stress obviously and just want a simple solution 

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enlli
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Re: Mobile number compromised

a month ago

Calling customer service. They can change her number for her

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Matthew_ML
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Re: Mobile number compromised

a month ago

Hey Jp19701, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

What type of fraud has happened to her? 

Please can you expand on what has happened and we will do our best to get this resolved for you. Thanks 

Matt - Forum Team


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