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Ralphie2
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Mobile not texting or phoning

My mobile is unreachable bytext or phone. Ditto outgoing texts/calls. My direct debit is up to date and the phone fully charged. I can't ring to report this. Any suggestions? Thanks.

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Steven_L
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Re: Mobile not texting or phoning

Hey Ralphie2, 

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your mobile handset, I have looked into this and can see that a new sim card would be needed to resolve this issue. 

I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

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Steven_L
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Re: Mobile not texting or phoning

No problem Ralphie2 and I'm glad that its working for you now. 

Kind Regards,

Steven_L

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