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Mobile login

I am unable to log into my mobile account. I’ve reset my password the page seems to refresh every time I click sign in. I’ve tried several devices and browsers. It has always worked in the past. I am trying to get an upgrade. It’s very frustrating. 

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Re: Mobile login

Thank you for the post Lisacallender86 and welcome to our community.

 

Can we please confirm if you've managed to get through to the account since your post? 

 

If you're still having trouble, you can upgrade with the team over the phone on 789/0345 600 0789.

 

Thank you, Emily.

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Re: Mobile login

Thanks for you reply. I did get on eventually but as I placed my order something went wrong, I received a message saying someone would call to complete the order and to ring if I needed anymore info. Unfortunately I was unable to get through, so I’m waiting for VM to call me 

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Re: Mobile login

Hi lisacallender86,

 

Thank you for the update, sometimes when a new order iis place this can be referred for many reasons, we are unable to check this from our end, a member if the team will be in contact as soon as possible.

 

Kind regards

 

Paul.

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