Mobile handset payment

[Mark_warland]

Hi everyone.

I am having a bit of trouble. A few years ago I got a virgin mobile sim contract (on virgin) and a handset that I pay monthly for. 

virgin have put me on a new o2 plan which works better for me but on my virgin mobile account I can’t see details of the handset payments and how long I have left to pay.

any help would be grateful.

Mark. 

[Kath_F]

Hi Mark, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

We can certainly check this out for you but in order to do so, we will need to pass data protection with you. I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks, 

[Kath_F]

Hi Mark, 

Thanks for sticking with us via private message. 

I'm glad I was able to get your questions answered. 

Should you have any further issues, pop back and let us know us. 

Take care,