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Maggs1959
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Mobile free with broadband package

I’ve given my niece my free sim that came with my TV package.

She wants to keep her original.number- how can she do that?

 

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Corey_C
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Re: Mobile free with broadband package

Hi Maggs1959,

 

Thanks for your post and welcome to the community forums. Your niece would need to speak with her old provider to obtain a PAC number which allows numbers to be transferred between providers.There are few things to keep in mind:

If she is still in contract with the old provider, there may be a fee to cancel.

If the Virgin SIM is in your name, although the number is getting transferred over is your niece's, the virgin account will still be in your name as contracts are non-transferable. 

If your niece has the PAC and would like to transfer the number, to the Virgin SIM, the data protection questions are based on your details as you are the account holder.

 

Cheers,

Corey C

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