Being charged for mobile data when it’s switched off. Customer service unable to refund monies taken, says system indicates mobile data is switched on - never is! Proper ‘Annoide’ now. Thinking of changing supplier.
Mobile data will be on in your account, however you say it is switched off on your phone. Some phones have a way of checking usage, often by individual applications. Some phones are also good a leaking data even when it is supposedly switched off. Depends on make and model
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