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AlexG58
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Mobile data stopped working

Hi I travelled through a blindspot today and my data stopped and will not restart.

Any help will be appreciated

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Zak_M
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Re: Mobile data stopped working

Good morning @AlexG58

 

Welcome back to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your mobile data. 

 

As a few days have passed since your post, how are things looking?  Have you managed to get your data up and running again? 

 

Kind regards,

Zak_M

AlexG58
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Re: Mobile data stopped working

Hi Zak_M, I called Virgin and they ran through certain things to do and none worked.

The concensus is I need a new SIM which is on it's way to me.

Thank you.

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Tom_F
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Re: Mobile data stopped working

Thanks for keeping us updated AlexG58, hopefully the new SIM will resolve things for you. Please continue to keep us posted we'd like to hear it's sorted.

 

Tom 

AlexG58
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Re: Mobile data stopped working

Hi Tom_F, new SIM arrived within 2 days and working ok.

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Steven_L
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Re: Mobile data stopped working

Thanks for the update @AlexG58 and glad to hear that the new sim card has resolved your issues.

 

Please let us know if you have any further issues.

 

Regards,

Steven_L

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