4 weeks ago
Hi there I recently changed my SIM card to an updated virgin mobile one. Everything works fine except mobile data. I can use WiFi, but mobile data will not work. Can anyone help me out? For reference my phone is a Samsung s7 edge.
3 weeks ago
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you're having some issues accessing data, has there been any change since your post?
Have you rebooted the phone and tried a manual network search?
Most likely you need the updated APN settings
Have a look at this thread
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks