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ReeRee
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Mobile data not working after phone switch

on ‎06-08-2021 09:01

Changed phone from iPhone to google and for some reason my mobile data is now not working? Would the sim need changing? 

 

 

 

[MOD EDIT: Subject title changed for clarity]

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enlli
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Re: Mobile data not working after phone switch

on ‎06-08-2021 09:13

Most likely the APN settings need downloading

Try by texting ALL to 789922 to update the mobile internet settings on your phone. Just wait for the configuration message that you will receive then open it from the notification tab and follow the on screen prompt.

They are also available as a Sticky at the top of the forum page

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David_Bn
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Re: Mobile data not working after phone switch

on ‎07-08-2021 09:24

Thanks for your post @ReeRee

 

Can you tell me if you've been able to follow the advice offered by @enlli?

 

Alternatively, you can manually enter the APN settings

 

Kindest regards,

David_Bn

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