Hi somehow when I ungraded my phone awhile back it didn't add my handset load to my bill. I have been trying to find an agreement number to sign in but havnt had any luck. The help pages are just sending me in circles it's really frustrating. I just want to sort the payments out.
Thank you for your post and welcome to our community forums. We're here to help.
I'm sorry to hear you're having a bit of trouble with your mobile billing. You would have two separate bills if you're on a Freestyle contract; one for the SIM card and services, and another for the handset. Do you recall when you took out this new upgrade?