Virgin Media Community

[Mardy40]

I have had no mobile coverage for almost 24 hours. I have tried to reboot many times - ive checked settings and selected Virgin (02 is not an option ) and im not in flight mode. Still no connection. Cant call Virgin even when connected to wifi because i have no signal. Dont know what to do next? 

[Paulina_Z]

Hi @Mardy40,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you're having some issues with your services! 

I'll be happy to look into this further for you via Private Message to ensure that your settings are set up as they should be. 

Please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you.