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Alasdairross
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Mobile account set up

I'm trying to register for the mobile account and it asks for a security answer however I never created one when I bought the SIM in carphone warehouse. How can I register?

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Emma_C
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Re: Mobile account set up

Hi Alasdairross, 

Thanks for your post and welcome to our community. 

Very sorry you're having issues with the set up of your online account, this isn't good. 

We'd need to set up a memorable word for you so that you can set up the online account, to do this I'll need to pop you a personal message and grab some details. 

I'll do this now and I look forward to hearing back from you soon.

Emma_C - Forum Team
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