Am a pay monthly customer. I received a text message with PAC code few days back, which I haven't requested. Suddenly the network was lost and services didn't get recovered back.
When I tried calling my number through my other number, I am receiving Giffgaff voicemail message.. which is very strange.
I couldn't even log on to my account too. Is there a reason how and why this will happen? How to restore back my original mobile number.
Thanks in advance,
Looks like a SIM Swap Fraud.
If you use your number for banking, verification etc contact those people immediately and put a block on. Change ALL passwords
Check your accounts for unauthorised withdrawls
I will flag this post post for attention
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Thank you for getting in touch an bringing this to our attention.
I appreciate this must be very concerning.
I will need to look in to this further to understand what has happened. To do this I will just need to pop you over a private message to grab a few more details and then we can go from there.
The message will be available via the purple envelope on the top right of this page.