Nobody at virgin media will help me.
They won't issue me a PAC code as "the system won't allow it". They tell me to text 65075 for a PAC but I cannot as my phone will not send text messages.
I have spoken to multiple people today, the mobile team tell me to contact the media team and the media team pass me to the mobile team. Nobody seems to be able to contact the mythical "oomph team"
Someone in retentions this morning said they would get it reactivated within an hour, but 4 hours later it is still off.
I don't know what to do here, there is no way to escalate it?