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Aylaanderson
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Mobile Number not transferred

I recently ordered a virgin mobile and requested to keep my phone number. I put in my PAC code from Vodafone but my number is different. My old number doesn’t work at all and I couldn’t text the Virgin media help service.

So frustrating as people might be trying to get hold of me.

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Anonymous
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Re: Mobile Number not transferred

how long have you had the phone you'll get a temp number and the port can take a few days
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Aylaanderson
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Re: Mobile Number not transferred

Thanks for replying, I received it Monday and my number is still the new one

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Gareth_L
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Re: Mobile Number not transferred

Hello Aylaanderson

I am sorry you have had to contact us about your mobile number

Can I ask if the new number has been ported over now yet?

I can see some activity happened after your post 

I just wanted to make sure you are all good now

If not, please let me know 

Gareth_L

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Aylaanderson
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Re: Mobile Number not transferred

Hi, thanks for your reply!

I called 789 and they sorted it for me so all good now, thank you 

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