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Mobile Loan Security Key

TdF8
Joining in

I am looking to see what balance I have on my mobile account and in particular loan on my phone.  I cant find the security key that I need to access the loan account.  

 

Anyone assist?

3 REPLIES 3

Beth_G
Forum Team
Forum Team

Hi TdF8,

Thanks for posting on the Community Forums!

We would have sent out an email to you at the time of when you took out the handset loan. Can you try searching 'credit agreement' in your inbox/spam/junk folders? 

Let us know if you still can't find it.

 

Beth

Hi Beth,

 

Can't find that email.

Hi TdF8,

No problem at all - I'll pop you over a private message now so I can check for you.

Please look out for my message over at the purple envelope

Thanks!

Beth