Virgin Media Community

[gowrhene1]

When I attempt to send messages to one specific contact, I receive "error 210". I can still receive messages from this contact, and send to other contacts.

The contact is Dutch and I am British, but I can still text other Dutch contacts. I have previously been able to text this contact as well.

[John_GS]

Hi gowrhene1

Thanks for posting and welcome to the community.

Sorry to hear of the mobile calling issue. Is this just happening to one contact I presume? 

Have you tried manually typing in the number to see if this works?

Kind regards,

[gowrhene1]

Thanks for answering!

I've tried deleting the contact and entering the number to text manually and it doesn't work, I still get the same error.

[John_GS]

Can you try this for me - virg.in/phonefix - should help.

Let me know how you get on.

Best,

[gowrhene1]

Will do ASAP - right now when I enter my IMEI, the site says it's experiencing technical problems, but I'll keep checking.

[John_GS]

Ok keep me posted 🙂

Best

[gowrhene1]

Problem seems to have fixed itself! Didn't manage to get through to the site, but I am now able to text the number again. Thank you for your help!

[John_GS]

Great to hear all sorted 🙂

Best