Virgin Media Community

[Jas_M]

I cannot make phone calls or browse the Internet as my device states I have no connection.

I can receive calls and I can connect to wi-fi

Any ideas of what the settings should be?

Nothing wrong with my phone (Samsung S8+) as I've tried the Sim in another phone and it still won't work.

[Zoie_P]

Hi Jas_M,

Thanks for your post and welcome to our forums 🙂
I am sorry to hear you are having issues with your services, I have located your account and can see you have been in touch with our team regarding this.

Have they managed to help ?

Zoie