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kazmac62
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Mobil phone keeps cutting out during a call

Hello, I have a Samsung mobile and a few months ago it started cutting out during a converstaion, the person I have called can here me but I can not hear them, at first it was after about 5-10 mins into the call, now it can happen within seconds of making the call, it seems worse when I call another virgin mobile phone ie my daughter.

What is wrong with the phone and how do I fix it, my daughter installed any updates so the phone is up to date.

 

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John_GS
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Re: Mobil phone keeps cutting out during a call

Hi kazmac62

 

Thanks for posting. My apologies for the delayed reply and the phone calling issue.

 

Have you got this sorted since posting? If not, what phone are you using please and is WiFi calling active when this is happening?

 

Kind regards,

John_GS
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