Missold O2 mobile package

[d1anna]

I was renewing a contract, and was offered and quoted for an O2 SIM.

The actual contract differs from the written quote significantly, not least that the price is 20% higher.

Am I going to run into difficulties just cancelling the O2 contract during the cooling off while leaving the Bb/TV agreement running?

[enlli]

The price of the broadband is dependant on having an O2 SIM as is the Volt Benefits

Personally, I would cancel with O2 and get a O2 contract through the likes of USwitch. It will be much cheaper and you will still be entitled to Volt Benefits

[Alex_RM]

Hi d1anna,

If you choose to  cancel the O2 SIM card then you'll no longer be eligible for Volt benefits and these may be removed at our discretion. 

Alex_Rm