Missing payment - Credit agreement

[Lisandru]

Hello,

I just missed a payment.

How can I make the payment? I can't connect to my Virgin Mobile credit agreement.

Thanks.

[Jodi_S]

Hi Lisandru,

A warm welcome and thanks for posting on our community forums. We're sorry that you're unable to connect to your Virgin Mobile agreement.

As we do not take Mobile or Media payments from our community forums, you will need to call our Mobile team directly who can then take a payment from you.

Please call our team directly on 789/0345 600 0789 or message us on 0753 301 6422, our Mobile team will be able to assist you further with this matter.

Kind regards Jodi.