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andytthomson1
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Missing Oomph 5GB Sim

I am a new customer as of last week and meant to have a 5gb sim as part of my package. I have not received any sim or communication about it and there doesnt show any sim on my online account. I've tried multiple times to communicate on the message service, text, online and phone yesterday (for 2 hours, only to end up right back a level 1 customer service!). Please can anyone help sort this out please? 

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Paul_DN
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Re: Missing Oomph 5GB Sim

Hi Andrew,

 

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you haven't received or heard anything about your Oomph sim.

 

I have tried to check thing our end but was unable to find anything, 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.


Regards

 

Paul.
 

 

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