Virgin Media Community

[Leonardshaircut]

Today I have starting getting missed calls from numbers very similar to my own. Number is the same except for the last three digits which has been different on each of the four  calls I have so far received. I haven’t answered them and don’t intend to but it’s a nuisance.

Is this anything to worry about and is there anything I can do about it? Has anyone else had the same thing happen?

[nodrogd]

For sometime now it has been a tactic of scammers to clone the numbers of other customers & businesses in order to look legitimate. You are also more likely to pick up a call with a similar number or a number with the same area code as your own. Its unlikely the calls originate from the UK. Most of them come from India, where they are using number spoofing software to generate these numbers.

[Leonardshaircut]

What’s the best thing to do about it then? I’ve had 5 calls in the past 2 and a half hours and it’s worrying tbh.

[paulchambers061]

Ignore them, there's nothing you or phone networks can do about these at the moment.

I have a general rule, if I don't recognise a number calling I ignore it. They can leave a voicemail if they are legit.

[Leonardshaircut]

So today I’ve started getting calls from mobiles with Philippines code today as well as the number similar to mine! I’ve got my phone on do not disturb for unknown  numbers but accidentally pressed call back instead of blocking, although I immediately cancelled this so it didn’t connect, so I’m hoping this doesn’t cause problems for me. Still worried.

[Akua_A]

Hi @Leonardshaircut,

Welcome back to our community forums.

Sorry to hear you have been experiencing these calls. We can understand the concern caused by this. Please try the following link and let me know if you found it useful https://www.virginmedia.com/help/fraudulent-calls.

Thanks,

[japitts]

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@Leonardshaircut wrote:

What’s the best thing to do about it then? I’ve had 5 calls in the past 2 and a half hours and it’s worrying tbh.

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Spam callers affect users of all networks, fixed & mobile. You can block individual numbers, but the CLI often changes.

Ignoring unknown numbers if you're in a position to do so, is one tactic. Other than that, there's not much you can do. I see you've been given similar advice on the EE community forum too - a very long-running thread over there.

[hz]

I had been facing this exact issue and would like to share a tip.

We can safely assume the spoofed calls are going to change the last three numbers (or whatever pattern you are noticing).

Some call block list features allow use of wildcards. You can block numbers by prefix. E.g. if your mobile number is 07700 900400 (this is a fake one).

You would add 07700 900* to your block list. This ensures any incoming numbers that have the same eight characters as yours, they will be blocked.

I use a Xiaomi device.

[Ayisha_B]

Hi @hz,

Welcome to our Community Forums!

Thank you for taking the time out to share your tips 🙂