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Missed call/voicemail icon

This happens a lot and normally have to get it reset via chat, anything I can do or can someone help? 

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Re: Missed call/voicemail icon

Hi Jaynecooke,

 

Thank you for your post and I'm sorry to hear about this. 

 

Can you confirm the make and model of the handset you're using?

 

^Martin

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Re: Missed call/voicemail icon

Hi it’s an iPhone 10 xs

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Re: Missed call/voicemail icon

Thank you. 

I'm going to pop you a private message so I can reset your voicemail.

 

I'll speak to you there.

 

Thanks

 

Melissa

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