Thanks for your post on our Community Forums, and a very warm welcome to you @Shahram1979.
Sorry to hear you're looking to leave us.
You're welcome to tell us more about the faults you're experiencing with the services, and we'll help where possible.
However, if your intent on cancelling the services you hold with Virgin Media, you'd need to contact our team on 150 or 0345 454 1111 or Media and 0345 600 0789 or 789 for Mobile.
They'll be able to process this for you as smoothly as possible.
Kindest regards,
David_Bn
